How do we do it?

Simple, Secure, and Streamlined Medical Billing

At RelyCare Medical Billing Solutions, we make OHIP billing straightforward. Our process is designed to minimize administrative burden while ensuring accuracy, compliance, and timely reimbursement.

Step 1: Initial Consultation
We begin with a consultation to understand your practice, specialty, and billing needs. This allows us to determine the best workflow and ensure our services align with how your practice operates.

What we review:

Practice type and specialty
Current billing process (if any)
Billing volume and service types
Any existing billing challenges
 
Step 2: Ministry Authorization (MCEDT Setup)
To submit OHIP claims on your behalf, we must be authorized as your claims submission service with the Ministry of Health. We work with you to set this up.

You will:

Log into GO Secure
Add us as your billing designee (depending on the billing software you use)
This step allows claims to be submitted electronically while you retain full control of your billing number and payments.

 
Step 3: Secure Onboarding & Setup
Once authorization is complete, we handle the rest.

We:

Set up your profile in our billing system
Configure billing rules specific to your specialty
Review service codes and submission requirements
Prepare workflows for claim submission and follow-up
This setup is completed efficiently to avoid delays in billing.

 
Step 4: Secure Billing Information Submission
You send us billing information using a secure submission method, such as a protected form or secure file upload.

You provide:

Date of service
Service rendered
Diagnosis code
Location or visit type (in-person, virtual, phone)
We do not require full medical charts or clinical notes.

 
Step 5: Claim Submission & Monitoring
We submit OHIP claims on your behalf using your software of choice (we assist you in adding us) and closely monitor their status.

Our team:

Submits claims accurately and on time
Reviews claim responses
Identifies rejections or adjustments
Corrects and resubmits claims when permitted
 
Step 6: Payment & Reconciliation
OHIP payments are deposited directly to you.

We:

Review remittance advice
Reconcile submitted claims with payments received
Identify discrepancies or unpaid services
Provide clear reporting and follow-up
 
Step 7: Ongoing Support & Optimization
Billing doesn’t stop after submission. We provide continuous support to keep your billing running smoothly.

This includes:

Ongoing claim management
Policy and billing update monitoring
Revenue optimization support
Assistance with questions or changes to your practice
 
Our Commitment
You retain ownership of your billing number
You receive payments directly from OHIP
Your data is handled securely and confidentially
Our focus is accuracy, compliance, and efficiency

Ready to Get Started?
Let us handle the complexities of medical billing so you can focus on patient care.

👉 Contact RelyCare Medical Billing Solutions to schedule a consultation.